Track Your Order

Track Your Order

Once your order is placed, you will receive a confirmation email and unique 6 digit order number. Inside your confirmation email will be a private link to your order page which will display shipping address, billing address, and items purchased.

Upon shipping, you will receive an e-mail with the tracking number and the carrier with which it was shipped, along with specific delivery instructions. Tracking information will also be available on your order page.

Please note large items ship freight and will require a delivery appointment before the item is dropped off.

If you are having trouble tracking your order or have not received a tracking number within the alotted time for each item, please give us a call at (844) 943-3578 or email us at info@luxdepartment.com.